Our Services

 

Accreditation Services

We offer national and international consultancy service for businesses seeking to gain and/or maintain ISO/IEC 17025 accreditation as well as ISO 9001 certification.

 
 

  • Thinking about applying for accreditation and gaining formal recognition, we can help you conduct a feasibility study to identify your strengths and weaknesses and what will be required to get your laboratory to be compliant and ready for accreditation. We can help you throughout the process of preparing, applying for and gaining accreditation and afterwards maintaining accreditation.

  • We help your organisation in developing a Quality Management System that complies with the relevant standard, including ISO/IEC 17025, to get you ready to apply for accreditation or certification. We help you achieve accreditation / certification through a streamlined process that is efficient, cost effective and has minimal impact on your business.

  • If your organisation is already accredited / certified, we help you improve and maintain your Quality Management System to make it more resilient and maintain compliance with the relevant standard and address any issues that arise from audits and assessments. We can assist you with implementation of any changes that are necessary to bring your Quality Management System into compliance with the accreditation / certification requirements and beyond to keep your system up to date with the latest requirements.

  • We help your organisation in conducting routine audits of your Quality Management System to verify compliance with the relevant standard and identify any deficiencies or compliance issues prior to your assessment. We also flag any opportunities for improvement and streamlining of your processes and management system to minimise cost and maximise profit. We provide you with detailed reports that outline the outcome of the audit and highlight the strengths and weaknesses of your Quality Management System.

    We also conduct Technical Audits against ISO/IEC 17025 requirements and NATA Accreditation Criteria and provide you with a detailed report that will identify any gaps in your laboratory’s technical compliance and assist you in filling those gaps in the most cost effective manner.

  • We can assist you in your NATA assessments, including preparation and attendance on-site during your NATA assessments as well as assist you in your post assessment process and response to any assessment findings. We help you navigate through the issues that arise in your dealings with NATA or the relevant accreditation body.

 
 

Metrology Services

We offer a range of metrology and calibration services to help your laboratory resolve any technical issues as part of the continuous improvement of your laboratory’s test & calibration processes maintaining a competitive edge through compliance and striving towards achieving technical excellence.

 
 

  • We can help you develop your measurement uncertainty model by identifying and quantifying the various measurement uncertainty components contributing to your measurement including method verification and validation. We can also assist you in reviewing and improving your existing model.

  • We can help you with any issues related to achieving and/or maintaining metrological traceability to the International System of Units (SI) to the required Calibration and Measurement Capability (CMC) and advise you on any opportunity to improve your capability.

  • We can help you in exploring available options for complying with the Quality Assurance requirement of ISO/IEC 17025 either through participation in a formal Proficiency Test program that is available or explore alternative options such as inter-laboratory and intra-laboratory comparisons. We can highlight to you available affordable options to comply with this requirement of the standard while minimising the financial burden on your organisation.

  • We can help you with the development and validation of your calibration or test method in compliance with the requirements of ISO/IEC 17025.

  • We offer practical solutions for your data collection, storage and analysis. We assist you in developing streamlined solutions for managing your data as well as provide you with the tools required to apply statistical analysis and process control measures.

  • We assist you in streamlining your handling of technical records minimising any burden on your business while maintaining compliance with the relevant requirements.

  • We can assist you with any programming or automation solutions needed to streamline your operation and automate your calibration and/or testing process. We can also provide automated solutions for your NCR recording, reporting and analysis. Additionally, we can assist you in developing a template for your calibration and/or test report that meets the accreditation criteria and your client’s needs.

 
 

Training Services

We offer a range of customised training services tailored to your needs to help you achieve your business objectives and maintain organisational growth.

 
 

  • ISO/IEC 17025 & Quality Management Training

  • Internal Audit Training

  • Metrological Traceability & Equipment Calibration Training

  • Non-conformance Reporting & Root Cause Analysis Training

  • Measurement Uncertainty & Method Validation Training

  • Risk Identification & Management Training